However, if any person feels we have breached the code in anyway, and wishes to make a complaint, please submit your complaint, in writing to the editor (email@example.com) in accordance with the following steps.
All complaints must include the name and date of the publication, with reference to the specific article in question.
Please include the URL of the article if possible, and/or link to any image or video.
A detailed description of the complaint, with reference to specific words, phrases, images, instances, dates and records that are relevant, and which clauses of the Editors Code of Practice you believe the publication has breached.
Who can complain?
Complaints must be made on behalf of a named individual only. This includes complaints where businesses and organisations are involved
In submitting a complaint, you must provide your full name, address, phone number and email.
What can I complain about?
You can complain about any article, in print or online, including words, images and audio/video content.
You can also complain about the conduct of an individual journalist or employee of the publication in question, with reference to specific (if any) clauses of the Editors Code which are in breach.
Complaints must be contemporaneous and must be made within four months of publication.
The publication will endeavour to respond to the complainant within 21 working days.
The editor will confirm receipt of the complaint within three working days by contacting the complainant via email.
All complaints will be dealt with by the editor of the publication that published the article, and/or the employer of the named individual.
The editor will investigate the complaint to the best of his/her ability, in respect of the Editors Code of Practice, and respond accordingly.
If we uphold your complaint, we will inform you of the remedial actions taken or to be taken.
If the complainant is not satisfied with the suggested resolution, the complaint will be referred to independent arbitration.
All information provided to Stroud Times will be handled sensitively and within the boundaries of the Data Protection Act 1998.
To contact the Stroud Times team, please visit our contact page to find the appropriate email address or send us your story via email on firstname.lastname@example.org
To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our partners to process personal data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.