spot_img
spot_img

Noticed something wrong with stroudtimes.com?

We sometimes receive messages from readers informing us of issues with the layout of the website. This mostly occurs when using a mobile device such as a phone or tablet but can also affect desktop browsers.

Safari

Safari users sometimes experience problems when viewing the mobile site on desktop and vice versa. Follow the steps below to see if this resolves the issue.

When viewing a webpage in Safari, long-press on the Refresh button. A small prompt will show up just below the button, giving you the option to Request Desktop Site. Tap on the drop-down, which will prompt Safari to reload the current page, but this time it should reflect the same experience you would have on a Mac or PC.

 

If you have noticed some issues when viewing stroudtimes.com such as elements displaying over the top of text or an unusual layout of graphics/pictures, 90% of the time this can be fixed by clearing your browser’s cache.

What is the cache?

Your browser’s cache (pronounced cash), is a collection of web pages stored on your hard drive or in your phone/tablet storage. The cache includes the text, images, and most other media contained on web pages that you’ve visited.

Having a local copy of a web page makes for quick loading on your next visit because your computer or mobile device doesn’t have to download it from the internet again.

Over time, however, as we continue to develop and improve the website experience for Stroud Times readers, your browser may try to load a cached version of the site which doesn’t match the most up to date version. This conflict is the reason behind many instances of the site not loading on your device as expected.   

Why should I clear cache?

You don’t have to clear the cache as a regular part of computer or smartphone maintenance. However, there are some good reasons to clear cache:

  • Clearing your cache forces your browser to retrieve the newest copy available from the website, something that should happen automatically but sometimes does not.
  • You’re experiencing issues such as 404 errors or 502 errors (among others) that may indicate your browser’s cache is corrupted.
  • Malware is another reason to delete the browser cache. It can be dropped in the cache without you knowing or alongside program installations, so clearing the entire cache can delete malicious files. (It also helps to have antivirus software.)
  • Another reason to delete browser cache data is to free up space on your hard drive. Over time, the cache can grow to a huge size; clearing it can recover some of that previously used space.

Below we have outlined the steps for clearing your cache for some of the most widely used browsers.

IMPORTANT: Following the instructions listed below will clear your cache of all websites meaning that your browser will have to fetch a new version of every website you visit. In many cases you will also be signed out of active sessions and have to re-enter your log-in details to websites that require them. If you wish to keep your cached files and only clear the cache for stroudtimes.com, most browsers also allow you to do this but the process varies depending on the browser you’re using. Visit the support page of your browser for more information.

Safari for iOS

  1. Go to the Settings app on your device.
  2. Scroll down to the Safari menu.
  3. Scroll down and select Clear History and Website Data.
  4. A pop-up will come up verifying that you want to clear the History and Data. Select Clear History and Data.
  5. The button for Clear History and Website Data will turn grey when cache and cookies have been successfully cleared.

Safari for macOS

  1. Click on Safari on the top menu bar.
  2. Click Preferences.
  3. Click the Privacy tab.
  4. Click Manage Website Data…
  5. Click Remove All.
  6. Click Remove Now.
  7. Go to the Safari menu on the top menu bar.
  8. Select Quit to close Safari and save your changes.

Google Chrome

  1. Click the Tools menu (three dotted lines in the upper-right corner).
  2. Select History.
  3. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
  4. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

Microsoft Edge for Windows 10

  1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
  2. Click Privacy, search, and services on the left-side menu.
  3. Under the section Clear browsing data, Click Choose what to clear.
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear Now.
  6. Close Microsoft Edge completely for your changes to take effect.

Internet Explorer for Windows

  1. Click on the Settings menu in the upper-right corner.
  2. Click Internet options.
  3. Under the General tab on the upper-left-hand side, scroll down to Browsing history.
  4. Select Delete…
  5. Check the Temporary Internet files and website filesCookies and website dataHistory, and Download History boxes.
  6. Select Delete.
  7. Close Internet Explorer and reopen it for changes to take effect. 

Google Chrome for iOS

  1. Open Google Chrome on your iOS device.
  2. Click on the menu toolbar in the bottom right corner.
  3. Select Settings.
  4. Select Privacy.
  5. Select CookiesSite Data, and Cached Images and Files. At the top, set the Time Range set to All Time.
  6. Click Clear Browsing Data at the bottom of the screen.
  7. Then confirm by clicking Clear Browsing Data again.

If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.

IMPORTANT: Be sure and close/quit the browser and restart it after clearing the cache and cookies.