Montpellier Legal, the Gloucestershire-based conveyancing firm, has achieved a clean sweep of Gold awards at the prestigious ESTAS Customer Service Awards 2025.
Presented by TV property presenter Phil Spencer at Grosvenor House, London, in front of 1,100 of the UK’s top property professionals.
The firm was recognised for: Best Conveyancing Office in the UK, Best National Group, Best in County, Best in Southern, Best Collaboration between Conveyancer and Estate Agent.
The awards are powered by The ESTAS own customer review platform which recognises the best property lawyers for customer service based on service ratings from homemovers who have been through the whole moving experience with that firm. This year’s results were calculated from over 300,000 customer review ratings.
Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience “As someone who’s had the privilege of hosting these awards for over two decades, I’ve seen first-hand how The ESTAS can truly transform not just businesses—but lives.
Swipe through the Montpellier accolade gallery
“What makes these awards so special is simple: they’re based entirely on customer feedback. Real voices. Real experiences. That’s why they carry so much weight. These aren’t just trophies, they’re symbols of trust.”
Conveyancers were recognised in regions and counties around the UK. National Grand Prix Awards were also announced for the Best Single Conveyancer Office in the UK.
Simon Brown, Founder of The ESTAS said “In a world increasingly obsessed with artificial intelligence and algorithms, it’s easy to forget that the property industry is, and always will be, a people business. Technology may help us streamline processes, crunch data, and even predict the market, but it can’t replace empathy, trust, or the human touch that defines our profession which is what The ESTAS Awards are all about.”
Reapit and Payrop, support The ESTAS as Headline Partners. Neil Cobbold, Commercial Director said “We’re very proud to be returning as the headline partners for The ESTAS. With the property industry facing economic and regulatory challenges, great property lawyers are more important than ever. These awards celebrate all that is best about our industry: trust, transparency, and dedication to great customer service. Congratulations to Montpellier Legal”
Nick Ponting COO of Montpellier Legal said “To come away with a clean sweep of awards is just brilliant. We won GOLD in each category we were shortlisted in, up against a number of large established firms. These awards in particular mean so much to us as we know it’s our customers who have judged our performance. As a business, we take customer service very seriously and are proud to be one of the highest rated Conveyancing firms in the UK.”
